At 955win, we take your privacy seriously. This policy explains what personal data we collect, why we collect it, how it is processed and stored, and what rights you hold over your information. Please read it carefully before registering or using the Platform.
These cards summarise the most important aspects of how 955win handles your data. They are not a substitute for the full policy below — please read all sections carefully.
We collect identity data (name, date of birth, CNIC/passport), contact information (email, phone), financial data (payment method details, transaction history) and technical data (IP address, device type, browser, session logs). We collect only what is necessary for lawful platform operation.
Your data is used to operate and verify your account, process payments, fulfil KYC obligations, detect and prevent fraud, personalise your experience and communicate with you about your account. We do not use your data for automated decision-making that produces significant legal effects without human oversight.
We do not sell your personal data. We may share data with regulated third-party service providers (payment processors, identity verification agencies, fraud prevention systems) and with regulatory or law-enforcement authorities where legally required to do so. All third parties are contractually bound to handle your data in accordance with applicable data protection law.
You have the right to access, correct, restrict processing of, and — where applicable — request deletion of your personal data. You may also object to certain processing activities and withdraw marketing consent at any time. These rights are subject to legal retention obligations and the operator's licence requirements.
955win uses SSL/TLS encryption for all data in transit, access controls, server-level firewalls, and regular security audits to protect your personal information against unauthorised access, disclosure, alteration and destruction. No system is completely immune to breach; we will notify affected users in accordance with applicable law.
We retain personal data for as long as your Account is active and for a minimum period thereafter as required by our operating licence, anti-money-laundering obligations and other applicable law. Financial transaction records are typically retained for a minimum of five years from the date of the transaction.
This Privacy Policy ("Policy") describes how 955win ("Company", "We", "Us", "Our"), the operator of the online gaming and sports betting platform at 955win.cam ("Platform", "Website", "Service"), collects, processes, stores, shares and protects the personal data of individuals who visit, register on or use the Platform ("User", "Player", "You", "Your").
This Policy is incorporated into and forms part of the 955win Terms & Conditions. By accessing the Platform or creating an Account, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein, to the extent that consent is the applicable legal basis for such processing.
If you do not agree with any aspect of this Policy, you must not use the Platform. For questions or concerns regarding data privacy, please contact our Data Protection contact as detailed in Section 15.
Note for Players in Pakistan: Pakistan's Personal Data Protection Bill (pending as of the date of this Policy) and other applicable laws may govern aspects of data processing involving Pakistani residents. 955win complies with the data protection requirements of its operating licence jurisdiction and endeavours to apply data protection principles consistently across all users. This Policy does not constitute legal advice.
955win collects personal data in the following categories, depending on how you interact with the Platform:
Collected when you register an Account or complete KYC verification:
Collected at registration or via support interactions:
Collected when you make deposits, withdrawals or during source-of-funds checks. This may include details of payment methods used — such as references to mobile wallet accounts (e.g., Easypaisa, JazzCash), bank account identifiers (e.g., IBAN for HBL, UBL, Meezan Bank, Bank Alfalah), Raast payment details or crypto wallet addresses. These details are collected for transaction processing and fraud prevention only. Collection of payment data does not imply any endorsement of, partnership with, or guarantee of service availability from any named payment provider.
Collected automatically when you access the Platform:
Records of your gaming activity, including games played, bet amounts and outcomes, session frequency and responsible gambling tool activations. This data is used to operate your Account, detect problem gambling patterns and fulfil licence obligations.
955win processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
We use your personal data to create and maintain your Account, authenticate your identity at login, process your deposits and withdrawal requests, apply bonus credits, manage VIP tier status and communicate with you about your Account activity. This processing is essential to delivering the Service and is conducted on the legal basis of contractual necessity.
We use identity and financial data to verify that you meet the age and eligibility requirements to use the Platform, to fulfil our anti-money-laundering obligations and to confirm that funds in your Account originate from lawful sources. This processing is required by our legal obligations and is a condition of continued Account access.
Technical and behavioural data are analysed to detect and prevent fraudulent activity, account compromise, collusion, bonus abuse and other forms of platform manipulation. This processing is conducted on the basis of legitimate interests and, where applicable, legal obligation.
Gaming and behavioural data are used to identify patterns that may indicate problem gambling and to support the operation of responsible gambling tools including deposit limits, session timers and self-exclusion. This processing is required by our licence conditions and is in the legitimate interests of Player welfare.
When you contact our support team, we retain records of the communication — including chat transcripts and email correspondence — to resolve your query, maintain quality standards and provide a reference in the event of any future related dispute.
Aggregated and anonymised usage data may be analysed to understand how Players interact with the Platform, identify areas for improvement and inform product development. Where data used for this purpose is truly anonymised and cannot be linked back to an individual, it falls outside the scope of this Policy.
955win engages third-party organisations to deliver components of the Service on our behalf. These may include payment processing providers, identity verification agencies, fraud detection platforms, cloud infrastructure providers and customer support software vendors. All such providers act as Data Processors under contractual agreements that restrict them to processing your data solely as instructed by 955win and in accordance with applicable data protection requirements.
We may disclose personal data to competent regulatory authorities, law enforcement bodies, financial intelligence units or courts where we are legally required or compelled to do so — including in connection with anti-money-laundering investigations, fraud inquiries or compliance audits under the conditions of our operating licence.
In the event of a merger, acquisition, restructuring or sale of all or a portion of our business assets, your personal data may be transferred to the relevant acquiring or successor entity. You will be notified of any such transfer and the privacy implications in advance, to the extent practicable.
955win does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Any data shared with third parties is limited to what is strictly necessary for the purpose for which it is shared.
Our Commitment: We will never sell your personal information to third parties, advertisers or data brokers. Data shared with processors is governed by binding data processing agreements.
As an international platform, 955win may process your personal data in countries outside your country of residence, including in jurisdictions that may not provide the same level of data protection as your home jurisdiction. When transferring data internationally, we implement appropriate safeguards — including contractual protections equivalent to applicable data protection standards — to ensure your data remains adequately protected regardless of where it is processed.
By using the Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan or your country of residence, subject to the safeguards described above.
We retain your personal data for as long as your Account is active and for a period thereafter as required by our legal and regulatory obligations. Key retention parameters include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
955win implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include, but are not limited to:
No method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected individuals in accordance with the requirements of applicable law without undue delay.
Your Responsibility: You are responsible for maintaining the confidentiality of your Account login credentials. Do not share your password with anyone. If you suspect your Account has been accessed without your authorisation, contact 955win support immediately.
955win uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, remember your preferences, maintain your authenticated session and gather analytical data about Platform usage. The table below summarises the types of cookies we use:
| Cookie Type | Purpose | Basis | Retention |
|---|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing | Contractual necessity | Session / short-term |
| Functional | Remembering language preference, odds format (decimal/fractional), responsible gambling limit settings | Legitimate interests | Up to 12 months |
| Analytical | Aggregate usage statistics, page performance monitoring, feature adoption tracking | Consent | Up to 24 months |
| Fraud Prevention | Device fingerprinting, anomaly detection, geo-restriction enforcement | Legal obligation / Legitimate interests | Up to 12 months |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality and may prevent you from logging into your Account. Withdrawing consent for analytical cookies will not affect your ability to use the core Service.
Subject to applicable law and the conditions of our operating licence, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us as described in Section 15. We will respond to verified requests within 30 days, extendable to 60 days for complex or multiple requests upon notice.
You have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy of that data along with information about its processing.
You have the right to request correction of inaccurate personal data we hold about you. You may also update certain Account information directly through your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no overriding legal basis for continued processing. This right is subject to legal retention obligations — we cannot delete data we are required by law to retain.
You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.
You may object to processing carried out on the basis of legitimate interests — including profiling related to direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent — primarily for marketing communications — you may withdraw that consent at any time by updating your Account preferences or contacting support. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
With your consent, 955win may send you promotional communications about offers, new games, bonuses and platform news via email, SMS or in-platform notifications. You are under no obligation to receive marketing communications and may opt out at any time through the following channels:
Please note that opting out of marketing communications does not affect transactional communications — such as Account security alerts, deposit confirmations, withdrawal notifications, KYC requests and responsible gambling reminders — which we are required or entitled to send as part of operating your Account.
The 955win Platform is strictly for adults aged 18 years or older, or the higher minimum required by the operator/licence jurisdiction. We do not knowingly collect personal data from individuals below the applicable minimum age. If we become aware that personal data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated Account.
Parents and guardians are encouraged to use parental control software to restrict access to online gambling platforms. If you believe a minor has registered on 955win, please contact our support team immediately.
🔞 Adults Only: Registration and participation on 955win is restricted to individuals 18+ (or the higher minimum under the applicable licence jurisdiction). Age verification is mandatory before any withdrawal. Providing false age information is a breach of our Terms and Conditions and may constitute fraud.
955win reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email and/or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of an updated Policy constitutes your acceptance of the revised terms. If you disagree with any amended provisions, you must cease using the Platform and may request Account closure as set out in our Terms & Conditions.
If you wish to exercise any of your data rights, raise a concern about how your personal data is being handled, or ask a question about this Privacy Policy, please contact 955win through the following channels:
Please include your registered email address, a clear description of your request or concern, and any relevant Account reference in your communication. We will acknowledge receipt of data subject requests and respond substantively within 30 days.
If you are not satisfied with our response to a data protection concern, you may have the right to lodge a complaint with the relevant data protection authority in our licence jurisdiction. We encourage Players to contact us directly in the first instance so we have the opportunity to address your concern.
Our team is available around the clock to assist with any data privacy queries, subject access requests or concerns about how your personal information is handled. You can also explore our full legal documentation for additional clarity.
🔞 18+ only. Gambling involves financial risk. Please play responsibly. Local laws — including Pakistan's Prevention of Gambling Act, 1977 — may restrict online gambling in your area.